Support

We're here to help you get the most out of SD Primer.

Contact Us

Email us at hello@sdprimer.com

We typically respond within 24 hours on business days.

Frequently Asked Questions

How do I reset my password?

You can reset your password from the sign-in screen by selecting "Forgot Password". A magic link will be sent to your registered email.

Is SD Primer free?

SD Primer offers a free tier with daily MCQ questions. Premium features like the System Design Lab, advanced patterns, and AI-guided challenges are available with a subscription.

How do streaks work?

Your streak increments each day you complete the daily question. Missing a day resets your streak. Your longest streak is always saved as your personal record.

Can I use SD Primer offline?

Currently, SD Primer requires an internet connection. Offline mode is on our roadmap.

How are questions selected?

Our smart queue uses spaced repetition to resurface topics at optimal intervals. You'll see due reviews first, then new questions, then practice material.

How do I report a bug?

Visit our Feedback page to report bugs, suggest features, or share product ideas.

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